By clicking on the button below, you can call up our data protection notice and edit your data protection settings there.
If you have transmitted your personally identifiable information through this website or by email, such information will only be used in order to conduct correspondence with you as well as for those purposes for which you provided that information. We assure you that your personally identifiable information will not be shared with third parties unless the law requires us to do so.
The data you have provided will only be stored for 6 months or until such point as the purpose
for which it was shared has been achieved. Insofar
as the law requires that data be stored for a specific period of time, we
will comply with such legal provisions. Should you no longer agree to our
storing your personally identifiable data, pursuant to your request we will
delete such data. If your personal data has changed in the meantime, we will
correct that data based upon the information you provide us.
For security reasons and in order to protect transmission of confidential content, such as inquiries which are sent to us using the contact form, this site uses SSL encryption. You will be able to recognize the secure connection when the URL in your browser changes from "http://" to "https://", also generally accompanied by a green padlock symbol in your browser toolbar. When SSL encryption is activated, the data you share with us cannot be read or stolen by third parties.
You have the right, at any time and at no cost, to receive information about your personally identifiable data stored by us, about the source and recipient, the purpose for which it was collected, as well as to demand the correction, blockage or deletion of such data.
If you think that the processing of your data violates the data protection law or your data protection claims have otherwise been violated, you can complain to the relevant supervisory authority. In Austria this is the „Datenschutzbehörde“ (data protection authority).
If you have questions on the topic of “your personally identifiable data”, you may contact us at any time as follows:
A cookie is a small file consisting of
letters and numbers, containing information that is downloaded to your device
whenever you open a webpage with the aid of your browser. It does not cause
any damage. In order to get optimal use out of the website and benefit from
certain personalized functions, it is necessary to accept cookies on your
computer, tablet or smartphone. Such cookies enable us to recognize your
browser the next time you pay us a visit. However, if you do not wish this to
happen automatically, you can change the settings in your browser so that you
are informed on each occasion and can accept the cookies, or not, on a
However, you should be aware that, by
deactivating cookies, this may reduce the functionality of our website.
Cookies make it possible to differentiate you from other users. This
helps to make surfing this website more pleasant for visitors and to improve
the website itself. When you reopen pages you have already visited several
times in the past, cookies will also help improve your user experience.
Assuming that you use the same device and the same browser as before, these
cookies tell us how you use our pages and may potentially make the content
displayed more relevant to your personal interests and needs.
Most of the cookies we use are so-called “session cookies”. At the end of your visit, they are automatically deleted. Visit data that must remain permanently available during a session includes form data, which allows us to redisplay such data if information has been entered erroneously. However, this will also be deleted once the form is submitted. The cookies used on our website do not collect any information with which we can personally identify you.
You can prevent cookies e.g. for Google Analytics by changing your privacy settings for this website. To do this, use the button at the top of this page to call up your data protection settings and click on "Use without external services". This will deactivate all cookies for this website.
provider of our website automatically stores information in so-called server
log files for certain services on the server on which our website is hosted.
All log files are rotated daily, the logs from the previous day are archived
and are then available for the specified retention time. However, these are
purely internal log files to which we as the customer have no access. This
data is not merged with personal data sources.
Web server log file
Contains: Domain, IP, requests, user agent, timestamp, status code
Retention time: 3 days
FTP log file
Contains: FTP User, IP, Downloaded / Uploaded files
Retention time: 24 hours
Email log file
Contains: metadata (sender, receiver, time, IP, size)
Retention time: 3 days
This website uses Google Analytics, a web analysis service of Google Inc. ("Google"), 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”, text files that are stored on your computer and make it possible to analyze your use of the website. In general, the information about your use of this website generated by this cookie is transmitted to a Google server in the USA and stored there. IP anonymization has been activated on this website, meaning that Google will abbreviate, and thus create a pseudonym for your IP address within member states of the European Union as well as in other states within the European Economic Area which are a party to the agreement. As a consequence, only very general localization is possible. Only in exceptional cases is the full IP address first transmitted to a server of Google in the USA, where it is then shortened. On behalf of the operator of this website, Google will use this information to analyze use of the website, compile reports about website activity, as well as provide the website operator with further information about use of the website and the Internet.
Data is processed in accordance with the legal provisions of § 96 par. 3 TKG as well as art. 6 par. 1 lit a (consent) and/or f (legitimate interest) of DSGVO.
Our interest consistent with DSGVO (legitimate interest) is the improvement of our offer and our web presence. Since the private realm of our users is important to us, user data is associated with a pseudonym as described above.
The IP address provided by your browser to Google Analytics is not compiled with other data from Google. You can prevent storage of cookies by making appropriate changes to the settings of your browser software; however, we wish to point out that, if you choose to do so, you might not be able to use all of the functions of this website to the full extent. Furthermore, you can prevent data generated by the cookie pertaining to your use of this website (including your IP address) from being transmitted to Google as well as being processed by Google simply by downloading the following browser plugin and installing it.
By means of IP masking, any personally identifiable information will no longer be processed. Nonetheless, we have entered into a contract with the provider to process information pertinent to our business matters. Our relationship with this web analysis provider is commensurate with the resolution entered into between the European Commission and the USA: known as the “EU-US Privacy Shield”.
You can prevent Google Analytics from collecting
your data by changing your data protection settings for this website. To do
this, use the button at the top of this page to call up your data protection
settings and click on "Use without external services". This will
deactivate all cookies for this website. Objection to data collection by Google
entered into a data-privacy contract to that effect with the newsletter
provider in question.
The plug-in we use from Google is based on a 2-click system. When you open a website, only a placeholder is loaded for YouTube videos and no actual connection is made automatically to YouTube itself. This connection is only initiated when you click on the appropriate button to view the video. In order to enable you to view the video, the website uses a plug-in from the Google-owned service YouTube. The operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you are also logged into your YouTube account while visiting our website, whenever you play a video you also allow YouTube to associate your surfing behaviors with your personal profile. However, you can prevent this from happening by logging out of your YouTube account beforehand.
When you view the video, a connection is made to the servers of YouTube. This simultaneously informs the YouTube server which of our pages you are visiting and have already visited.
This website uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this page has no influence on this data transmission.
The use of Google Maps is in the interest of an attractive presentation of our online offers and to make it easier to find the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
Find more information about the handling of user data in Google's
The Google Tag Manager is a system that controls which and when tags (scripts) are executed on the website.
This can be e.g. Google Analytics, which the Google Tag Manager can use to generate statistics on user behavior on the website. The Google Tag Manager works with tags and triggers.
However, Google Tag Manager does not access this data and does not set any cookies itself. If cookies have been deactivated via the data protection settings, this also applies to those cookies that were implemented via tags with the Google Tag Manager.
Find more information about the handling of user data in Google's
The social media buttons provided on our website for Facebook and Twitter are “share” buttons or hyperlinks to the respective social media channel. They do not create an automatic connection to the various platforms, which distinguishes them from “like” buttons, which are not used on this website.
The online booking module we use on this website makes it easier for you and us to agree and manage room bookings. We use “Dirs21” for this purpose. In the case of a room booking, it is essential to collect the data, as this is necessary for the processing of your booking and the provision of your booked service for Planaihof.
The webcam modules we use are based on a 2-click system. When the website is accessed, only placeholders or preview images are loaded for webcams from Panorama3D and feratel, no connection to Panorama3D and feratel is established. This connection only starts when you click on the area or the thumbnails to view the webcam; a connection to the Panorama3D and feratel servers is established.