Navigation überspringen

Data Privacy Policy

By clicking on the button below, you can call up our data protection notice and edit your data protection settings there.

Data Processing & Data Storage

The protection of your personal data is a top priority for us. As a consequence, we handle your data exclusively in strict compliance with data privacy laws (DSGVO, TKG 2003). In the following data privacy policy, we inform you about the most important aspects of how data is handled within the framework of our website.

If you have transmitted your personally identifiable information through this website or by email, such information will only be used in order to conduct correspondence with you as well as for those purposes for which you provided that information. We assure you that your personally identifiable information will not be shared with third parties unless the law requires us to do so.

The data you have provided will only be stored for 6 months or until such point as the purpose for which it was shared has been achieved. Insofar as the law requires that data be stored for a specific period of time, we will comply with such legal provisions. Should you no longer agree to our storing your personally identifiable data, pursuant to your request we will delete such data. If your personal data has changed in the meantime, we will correct that data based upon the information you provide us.

Purpose of the data collection

Why are personal data of our guests collected?
For the facilitation and realisation of guest booking; the successful execution of the guest’s stay; to coordinate the hotel stay according to the wishes and interests of the guest; to ensure the provision of future hotel services which correspond with the interests of the guest; for marketing purposes as pertaining to hotel performance and the improvement of this performance.

Data transfer to third parties

To which service providers or other third parties, if any, are personal data disclosed?
To contracted service providers who supply cloud-based software and data handling solutions to the hotel. These providers operate with the sole purpose of processing and analysing guest data for the aforementioned purposes.

SSL Encryption

For security reasons and in order to protect transmission of confidential content, such as inquiries which are sent to us using the contact form, this site uses SSL encryption. You will be able to recognize the secure connection when the URL in your browser changes from "http://" to "https://", also generally accompanied by a green padlock symbol in your browser toolbar. When SSL encryption is activated, the data you share with us cannot be read or stolen by third parties.

Your rights

You have the right, at any time and at no cost, to receive information about your personally identifiable data stored by us, about the source and recipient, the purpose for which it was collected, as well as to demand the correction, blockage or deletion of such data. 

If you think that the processing of your data violates the data protection law or your data protection claims have otherwise been violated, you can complain to the relevant supervisory authority. In Austria this is the „Datenschutzbehörde“ (data protection authority).

Contact us

If you have questions on the topic of “your personally identifiable data”, you may contact us at any time as follows:

Andreas Weichsler
Planaistraße 54
A-8971 Schladming
+43 3687 22 152
ffcplnhft

Information about the use of cookies

A cookie is a small file consisting of letters and numbers, containing information that is downloaded to your device whenever you open a webpage with the aid of your browser. It does not cause any damage. In order to get optimal use out of the website and benefit from certain personalized functions, it is necessary to accept cookies on your computer, tablet or smartphone. Such cookies enable us to recognize your browser the next time you pay us a visit. However, if you do not wish this to happen automatically, you can change the settings in your browser so that you are informed on each occasion and can accept the cookies, or not, on a case-by-case basis.

However, you should be aware that, by deactivating cookies, this may reduce the functionality of our website.

The benefits of cookies

Cookies make it possible to differentiate you from other users. This helps to make surfing this website more pleasant for visitors and to improve the website itself. When you reopen pages you have already visited several times in the past, cookies will also help improve your user experience. Assuming that you use the same device and the same browser as before, these cookies tell us how you use our pages and may potentially make the content displayed more relevant to your personal interests and needs.

Use of cookies on this website

Most of the cookies we use are so-called “session cookies”. At the end of your visit, they are automatically deleted. Visit data that must remain permanently available during a session includes form data, which allows us to redisplay such data if information has been entered erroneously. However, this will also be deleted once the form is submitted. The cookies used on our website do not collect any information with which we can personally identify you.

Necessary Cookies
These cookies are necessary for the function of the website and therefore cannot be deselected.
WSESSIONID
Storage PeriodeSession
Required standard cookie to use PHP session data.
hideCookieNotice
Storage Periode30 days
Saves that the cookie or data protection notice is not displayed again.
allowLoadExternRessources
Storage Periode30 days
Remembers the user decision whether external components can be loaded automatically.
allowTracking
Storage Periode30 days
Remembers the user decision that visitor behavior can be tracked.
Functional cookies
These cookies make it easier to use the website.
SDLKJWIUDKIJS
Storage PeriodeSession
Use bycloud.seekda.com
This cookie is used to transmit data to Seekda.
WEIU3SASDIO
Storage PeriodeSession
Use bystatic.seekda.com
This cookie is used to transmit data to Seekda.
Marketing-/Tracking Cookies
These cookies are used for marketing purposes and analyze your visitor behavior.
i00
Storage Periode1 year
Use byiocnt.net
This cookie is used to share anonymous data about the use of online and mobile media players with the Broadcasters' Audience Research Board (BARB) to understand how many people watch online, and how much they watch.
fr
Storage Periode3 month
Use byfacebook.com
Used by Facebook to recognize whether you are logged in to Facebook as a user, for tracking purposes and from which URL the share / like function is used.
_fbp
Storage Periode3 month
Used by Facebook to display a range of advertising products, such as real-time bids from third party advertisers.

By activating the "Use all functions" option in the data protection settings that were offered when you accessed our website, you have already consented to the use of cookies when using this website.

You can prevent cookies e.g. for Google Analytics by changing your privacy settings for this website. To do this, use the button at the top of this page to call up your data protection settings and click on "Use without external services". This will deactivate all cookies for this website.

Server Logfiles

The provider of our website automatically stores information in so-called server log files for certain services on the server on which our website is hosted. All log files are rotated daily, the logs from the previous day are archived and are then available for the specified retention time. However, these are purely internal log files to which we as the customer have no access. This data is not merged with personal data sources.
 
Web server log file
Contains: Domain, IP, requests, user agent, timestamp, status code
Retention time: 3 days
 
FTP log file
Contains: FTP User, IP, Downloaded / Uploaded files
Retention time: 24 hours
 
Email log file
Contains: metadata (sender, receiver, time, IP, size)
Retention time: 3 days

YouTube

The plug-in we use from Google is based on a 2-click system. When you open a website, only a placeholder is loaded for YouTube videos and no actual connection is made automatically to YouTube itself. This connection is only initiated when you click on the appropriate button to view the video. In order to enable you to view the video, the website uses a plug-in from the Google-owned service YouTube. The operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you are also logged into your YouTube account while visiting our website, whenever you play a video you also allow YouTube to associate your surfing behaviors with your personal profile. However, you can prevent this from happening by logging out of your YouTube account beforehand.

When you view the video, a connection is made to the servers of YouTube. This simultaneously informs the YouTube server which of our pages you are visiting and have already visited.

Further information about how user data is used as well as the data privacy policy can be found on the pertinent webpages of Google.

OpenStreetMap

We integrate the maps of the work “OpenStreetMap” https://www.openstreetmap.org, which are offered on the basis of the Open Data Commons Open Database license (ODbL) by the OpenStreetMap Foundation (OSMF). Data protection declaration of the OSMF.

As far as we know, the data of the users are used by OpenStreetMap exclusively for the purpose of displaying the map functions and temporarily storing the selected settings. This data may include, in particular, IP addresses and location data of the users, which, however, are not collected without their consent (usually carried out as part of the settings of their mobile devices).

Google Tag Manager

The Google Tag Manager is a system that controls which and when tags (scripts) are executed on the website.

This can be e.g. Google Analytics, which the Google Tag Manager can use to generate statistics on user behavior on the website. The Google Tag Manager works with tags and triggers.

Tags are pieces of code, such as HTML or JavaScript, that are used on the website for analysis or marketing purposes. This can be a social media plugin, a tracking pixel or something similar. Such tags and scripts can set cookies to collect data.

However, Google Tag Manager does not access this data and does not set any cookies itself. If cookies have been deactivated via the data protection settings, this also applies to those cookies that were implemented via tags with the Google Tag Manager.

Find more information about the handling of user data in Google's privacy policy: https://policies.google.com/privacy?hl=de&gl=en

Social-Media Buttons

The social media buttons provided on our website for Facebook and Twitter are “share” buttons or hyperlinks to the respective social media channel. They do not create an automatic connection to the various platforms, which distinguishes them from “like” buttons, which are not used on this website.

Online table reservation module

The online reservation module we use on this website makes it easier for you and us to agree and manage table reservations. We use the module of Linecker GmbH for this purpose. The personal data is stored by Linecker GmbH for the purpose of transmission to us, as well as for analysis and troubleshooting.

More information can be found on data protection (only in German) of Linecker GmbH.

Webcam

The webcam modules we use are based on a 2-click system. When the website is accessed, only placeholders or preview images are loaded for webcams from Panorama3D and feratel, no connection to Panorama3D and feratel is established. This connection only starts when you click on the area or the thumbnails to view the webcam; a connection to the Panorama3D and feratel servers is established.

Further information on handling user data can be found in the data protection of Panorama3D and feratel.

Virtual Tour

The virtual tour module we use is based on a 2-click system. When you call up the website, only a placeholder is loaded for the virtual tour from Google - no connection to Google is established. This connection starts only when you click on the area to view the virtual tour. This establishes a connection to Google's servers.

For more information on the handling of user data, please refer to Google's privacy policy.

etracker

The provider of this website uses the services of etracker GmbH, Hamburg, Germany (www.etracker.com) to analyse usage data. We do not use cookies for web analysis by default. If we use analysis and optimisation cookies, we will obtain your explicit consent separately in advance. If this is the case and you agree, cookies are used to enable a statistical range analysis of this website, a measurement of the success of our online marketing measures and test procedures, e.g. to test and optimise different versions of our online offer or its components. Cookies are small text files that are stored by the Internet browser on the user's device. etracker cookies do not contain any information that could identify a user.

The data generated by etracker on behalf of the provider of this website is processed and stored by etracker solely in Germany by commission of the provider of this website and is thus subject to the strict German and European data protection laws and standards. In this regard, etracker was independently checked, certified and awarded with the ePrivacyseal data protection seal of approval.

The data processing is based on Art. 6 Section 1 lit f (legitimate interest) of the General Data Protection Regulation (GDPR). Our legitimate interest is the optimisation of our online offer and our website. As the privacy of our visitors is very important to us, the data that may possibly allow a reference to an individual person, such as IP address, registration or device IDs, will be anonymised or pseudonymised as soon as possible. etracker does not use the data for any other purpose, combine it with other data or pass it on to third parties.

You can object to the outlined data processing at any time by clicking on the slider. The objection has no disadvantageous consequences. If no slider is displayed, the data collection is already prevented by other blocking means.

Further information on data protection with etracker can be found here.

Data Privacy Policy

This website uses the following external components: maps, videos, analysis tools, Online table reservation, information about the holiday region, hotel reviews and online booking which use cookies to collect information about your behavior and help to optimize the website.
Privacy Policy     Imprint