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Measures for COVID-19
Extended cancellation options
In order to give you more security in your vacation planning, we guarantee you a free cancellation or rebooking of all new bookings, up to 3 days before arrival in Summer 2021 in if the official measures in connection with COVID- 19 a stay or arrival is not possible.
The hotelier reserves the right to charge processing fees of at least € 50,00 for any remittances of down payments due to a cancellation, or 5% of the down payment value for higher down payments or group bookings. For all other reasons for a cancellation, the usual cancellation rules.
OUR TIP: In spite of the pandemic status, European travel insurance offers cancellation cin case of COVID-19.
See the details here.
Our Covid-19 hotel rules & measures
- Please keep a distance of 2 m!
- Tables, menus, cruets are cleaned and disinfected before every change of customer
- When entering or leaving the restaurant and when going to the buffet or to the toilet, FFP2 mask must be worn
- At the buffet max. 4 people at the same time
- Disinfect hands before visiting the buffet
- Serving cutlery is changed every 15 minutes if necessary
- Wash and disinfect your hands regularly
- Our rooms are cleaned and surface disinfected with every change and only then released
The following applies in the wellness and sauna area:
- Please keep your distance!
- Please reserve in advance on the same day
- Reservations for the whole week are not accepted
- A maximum of 2 people or a family in the steam bath, sauna or infrared cabin
- A maximum of 8 people in the entire sauna area
- Wash, shower & disinfect hands regularly
- Please observe the rules and also look at the other guests
- Despite Covid-19, we only can keep open the sauna together!