Measures for COVID-19
Extended cancellation options
In order to give you more security in your vacation planning, we guarantee you a free cancellation or rebooking of all new bookings, up to 3 days before arrival in Summer 2021 in if the official measures in connection with COVID- 19 a stay or arrival is not possible.
The hotelier reserves the right to charge processing fees of at least € 50.00 for any remittances of down payments due to a cancellation, or 5% of the down payment value for higher down payments or group bookings. For all other reasons for a cancellation, the usual cancellation rules.
Our Tip: European travel insurance
With travel insurance, you save unnecessary costs when unforeseen events occur. We recommend that you take out Hotel Cancellation Plus insurance, which you can also book online!
Despite pandemic status, European travel insurance also offers cancellation cover in the event of COVID-19 illness.
Our Covid-19 hotel rules & measures
As of September 15, the following measures are in effect:
3-G rule:
- Vaccinated: initial vaccination applies from 22nd day after 1st sting.
- Recovered: 180 days exempt from testing. Evidence of neturalizing antibodies counts for 90 days.
- Tested: PCR tests count for 72 hours. Antigen tests are valid for 24 hours. Self-tests are valid for 24 hours.
- Mandatory testing applies to persons 12 years of age and older.
- There is no longer a FFP2 mask requirement for hotels and restaurants.
- A minimum distance is no longer required.
- Disinfection dispensers are available in the hotel
- All menus are disinfected after each guest
- Regular ventilation of all rooms and regular disinfection of door handles
- Tables, menus, cruets are cleaned & disinfected before each customer change.
- Regular hand washing & disinfecting
- Our rooms are cleaned, surfaces disinfected with each change and only then released
Mouth-nose protection & FFP2 masks as of 15.09.2021
- In those areas where mouth-nose protection must already be worn - e.g. in public transport or in the food trade
- Mandatory in retail for the unvaccinated (random checks by authorities), a recommendation for all others
During your stay, the following free testing facilities are available:
- congress Schladming
- Pharmacy Planai West
- Edelweiss pharmacy, Schladming