Accessibility declaration
Information on
conformity according to the Accessibility Act
We strive to make
our website accessible in accordance with the Accessibility Act as amended,
implementing the European Accessibility Directive (Directive 2019/882)
pertaining to accessibility requirements for products and services.
In doing so, we have complied with the Web Content
Accessibility Guidelines (WCAG) 2.2 to the greatest extent possible
Non-accessible content e
The content listed below is not barrier-free for the following reasons:
Incompatibility with accessibility regulations:
PDF and other Office
documents:
PDF documents that are not yet accessible are
available for download on the website. If you need help with non-accessible PDF
documents, please contact ffcplnhft
In
this case, we will try to make the content available to you as far as possible
in a suitable manne.
Videos (subtitles recorded):
Videos are integrated via external
hosting providers (YouTube, Vimeo). Some recorded videos are missing
subtitles, making spoken content unavailable to deaf users. Therefore, WCAG
success criterion 1.2.2 (subtitles recorded) is not met. We plan to provide
more subtitles when producing new videos.
Pictures:
The alternative texts for images
are sometimes not optimally chosen and we are working on making all images
with alternative texts accessible to screen reader users.
Color contrasts:
Due to marketing requirements, dates that have already expired are shown “greyed out” for holiday offers. The color contrasts required by WCAG are deliberately not adhered to here because the dates should no longer be clearly visible.
We are continually working to reduce or
continually correct existing incompatibilities with accessibility regulations
and to improve accessibility for all users
Disproportionate burden:
For economic and organizational reasons, it is currently not yet possible to make older PDF documents and Office documents (etc.) accessible. The listed incompatibilities with the accessibility regulations are being corrected on an ongoing basis
These contents do not fall within the scope of the applicable legal provisions:
Older documents and
content that are not accessible are available on the website. As these were
published before 28.06.2025, they are excluded from the Accessibility Act and
no comprehensive changes are currently planned for them.
The website contains documents and content from
third-party providers that are neither developed nor financed or controlled by
us. This applies in particular to:
- the “virtual tour around the Planaihof” on Google Maps
- Lipp's online table reservation
- the webcams from Panomax
- the room overview from Seekda
No statement can be made regarding the compatibility of this third-party content with the accessibility regulations and it is therefore also exempt from the requirements of the Accessibility Act
Creation of the declaration of conformity
The evaluation of this website’s compliance with the Accessibility Act was conducted in the form of a self-assessment according to WCAG 2.2.
Feedback and Contact
We are
continuously working to improve our website, with usability and accessibility
being one of major priorities.
If you encounter any barriers on our website that hinder or limit your ability
to use it to the fullest, we kindly ask you to inform us via the email address: ffcplnhft
In such cases,
please briefly describe the issue and include the URL of the page or document
in question. We will review the matter and get back to you as soon as
possible.